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Contact Us

Customer Service Hours (Mountain Standard Time):
Monday thru Friday 6:00am to 8:00pm
Saturday 8:00am to 4:00pm

Sunday: 10:00am to 4:00pm


KwikMed Physician Service Hours and Response Times: KwikMed Physicians monitor email and phone requests regularly during customer service hours and generally respond to customers within a few hours. A response to an specific email or phone request made directly to a physician during a weekend could take as long as 24 hours. NOTE: This will not affect the general review or processing of your order.


If you require more urgent assistance please contact your local Physician or hospital. If you do contact a local Physician or hospital regarding an adverse reaction to a medication received from KwikMed please also inform your KwikMed Physician.


Live Chat:

Click Here to Chat with a Representative

Monday - Friday 6:00am - 8:00pm MST

Saturday 8:00am to 4:00pm MST

Sunday: 10:00am to 4:00pm MST



Customer Support: service@ella-KwikMed.com
Complaint Dept: complaints@ella-KwikMed.com

Adverse Drug Reaction: adverse@ella-KwikMed.com

Utah DOPL website: Click Here


Toll Free Customer Support: (855) 235-5279

PO Box 4854
Scottsdale, AZ 85261

In the Event of an Emergency


In case of medical emergency, please contact your local doctor or hospital for immediate care. Do not rely on your online Physician for emergency medical care.

KwikMed in the News


USA Today

January 5, 2010

"In Utah, a push to expand online prescriptions nationwide"



The Salt Lake Tribune

January 05, 2010

"Utah to regulate online RXs?"



The Buffalo News

December 09, 2008

"No doctor visit needed"


US News & World Report

October 27, 2008

"Ordering Medications Online..."


US News & World Report

On Men blog

October 24, 2008

"Ordering Viagra Online..."


Health 2.0 Conference

October 23, 2008

"KwikMed CEO at Health 2.0 Conference - Video"



October 22, 2008

"KwikMed's Online Patient Diagnosis..."


Mayo Clinic Proceedings

August 1, 2008

"Safety of Prescribing..."



March 1, 2006

"The Right Rx"


The New York Times

October 24, 2005

"Pharmacies Endorse Crackdown on Fraud"


The Wall Street Journal

November 16, 2004

"Online Dispenser of Drugs Wants Some Respect"



March 22, 2006

"Buying Prescriptions Over the Net"


(Radio Broadcast)


IT Conversation

"Larry's World Interview with Peter Ax"